01Who we are
Northwestern Tech Institute is operated by Northwestern Tech (“we”, “us”). This policy explains what personal information we collect through northwesterntech.institute, our client portal and our work with clients, and how we use and protect it. Questions go to info@northwesterntech.institute.
02Information we collect
Information you give us. When you contact us, request portal access or become a client, we collect what you provide, such as your name, business name, email address, phone number and the details of your project.
Information from client work. To do the work you hire us for, you may give us access to accounts, systems, files or data belonging to your business. We handle this as described in section 04.
Information collected automatically. Like most websites, our servers record basic technical information such as IP address, browser type, pages visited and the time of a visit. The client portal uses cookies that are necessary to keep you signed in. We do not use advertising trackers on this site.
03How we use it
- To reply to your enquiries and prepare proposals
- To deliver, support and improve the services you hire us for
- To run your client portal account and keep it secure
- To send invoices, service updates and messages you ask for
- To meet legal, accounting and security obligations
We do not sell your personal information, and we do not use client data to train models or for marketing.
04Client data we handle for you
When we work with data that belongs to your business or your customers, we act on your behalf. We access it only as needed to do the agreed work, keep it confidential, and return or delete it when the engagement ends or when you ask, unless the law requires us to keep it.
Wherever possible, accounts and data are set up in your name so that you stay in control of them.
05Who we share it with
We share personal information only with:
- Service providers that help us run our business, such as hosting, email, file storage and payment processors, under obligations to protect it
- Third-party platforms you ask us to work with, such as your website host, app stores or Google Business Profile
- Authorities when the law requires it, or to protect our rights, our clients or the public
- A successor if our business is merged, acquired or sold, under the same protections as this policy
This site loads fonts from Google Fonts, which means Google receives your IP address when the page loads.
06How long we keep it
We keep enquiry information for as long as needed to respond and follow up, and client records for as long as the engagement lasts plus the period required for tax, accounting and legal purposes. After that we delete or anonymise it.
07Security
We use reasonable technical and organisational measures to protect personal information, including encrypted connections, access limited to the people who need it and strong authentication on our own accounts. No system is perfectly secure, so we cannot guarantee absolute security, but we will tell affected clients promptly if a breach affects their data.
08Your rights
Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, and to object to or limit certain uses. To make a request, email info@northwesterntech.institute. We will confirm your identity and respond within the time the law requires. We will not treat you differently for exercising these rights.
09Children
Our website and services are meant for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.
10Changes to this policy
We may update this policy as our services change. The effective date at the top shows when it last changed. If a change is significant, we will tell clients through the portal or by email.
11Contact
Northwestern Tech
info@northwesterntech.institute